# Welcome to Angoor!

Angoor AI is a Generative AI-native CRM for B2Cs, enabling them to cover customers' journeys end-to-end on a singular platform.

> The name Angoor means grapes in Hindi (written as अंगूर in Devanagari). No one buys a single grape for anything in this world; they are always in a bunch. This resonates with our core proposition, as a single workflow and a single AI agent is not helpful for an organisation if it doesn't fit well with their existing workflows.

Our major pitch:

* Never onboard any other platform for a singular feature that you can build on Angoor.
* Centralize all of your data on a single platform, with no data ingress-egress issues.
* Cover your customer's journey end-to-end, be it pre-sales, engagement, support or collaboration.

We have developed 5 overarching arms to help you automate your customer interactions:

<div align="center" data-full-width="false"><figure><img src="/files/1eJ9VRSBioHLcB8sKLiQ" alt="" width="553"><figcaption></figcaption></figure></div>

* **Overview:** Your central hub to all your data, notifications and dashboards, with some minor updates, suggestions and reminders from our end
* [**Configuration**](/angoor-ai/basics/configuration.md)**:** You'll be utilizing this section to configure your business logic, build agents and flows, and integrate your other platforms (if required)
* [**Interactions**](/angoor-ai/basics/markdown.md)**:** Hosts all the interfaces for interactions with your teams and consumers. This hosts the conversation interface, task management boards, and all channel-specific interactions and campaigns (WhatsApp campaigns, Instagram page management, email campaigns etc)
* [**Account Management**](/angoor-ai/basics/images-and-media.md)**:**  Holds all the administrative interfaces, where you can manage your teams, members, credit usage, etc.
* [**Data**](/angoor-ai/basics/interactive-blocks.md)**:** The central hub for all your data (created natively on the platform, imported from other platforms, uploaded, etc). Holds all your KBs, User and User Groups, Products, Reports and Dashboards.

We also regularly share [blogs](https://angoor.ai/blogs) to keep you updated with our progress and vision! Thanks for using Angoor!


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