Data

The Data section serves as your comprehensive information management hub, where you organize knowledge, track performance, and gain insights from every customer interaction. This is where you build the foundation for smarter AI agents, better customer understanding, and data-driven decision making.

Core Components

Knowledge Base

Build and organize content libraries that your AI agents can reference to provide accurate, consistent responses to customer questions.

Knowledge Base References

See how your knowledge base content is being used across different agents and conversations to identify what's working best.

Flow Executions

Track your automated workflows with detailed performance metrics and execution logs to optimize their effectiveness.

Dashboards

Get visual insights into key metrics, trends, and performance indicators across all your platform activities at a glance.

Products

Maintain a centralized catalog of your products for seamless e-commerce integration and accurate product-related customer support.

Product Groups

Organize your products into logical collections for easier management and more targeted marketing campaigns.

All Users

Access comprehensive customer profiles with interaction history and behavioral insights to personalize every experience.

User Groups

Segment customers into targeted groups for personalized communications and automated marketing campaigns that actually resonate.

Reports

Generate detailed analytical reports on platform usage, customer interactions, and business performance to guide your strategy.

Tag Manager

Create and manage classification tags to keep your data organized and easily searchable across all platform features.