# Interactions

The Interactions section enables businesses to engage with customers seamlessly across all touchpoints. This comprehensive hub brings together every customer interaction from various channels from managing queries and sending targeted campaigns to handling social media engagement, all in one unified workspace..

## Core Components

#### Conversational Inbox 

Centralized interface for managing live customer conversations with AI assistance and conversation history.

<figure><img src="/files/4pKLHrp0J96u0Rff3hGQ" alt=""><figcaption></figcaption></figure>

#### Task Boards

Visual project management system that converts customer interactions into trackable tasks with team assignments and progress monitoring.

<figure><img src="/files/jSRyogxRfQdld1PlfF6D" alt=""><figcaption></figcaption></figure>

#### Instagram

Native integration for managing Instagram Direct Messages and helps teams efficiently manage engagement across posts by tracking, reviewing, and replying to user comments with ease.

<figure><img src="/files/pd1l05hZXDvbs805IEk6" alt=""><figcaption></figcaption></figure>

#### Facebook

Facebook page integration brings all your page post insights into a single, actionable view. Reply to comments and analyze engagement patterns to boost your social media performance.

<figure><img src="/files/E8aUhz4hqDPGnIZC5UUi" alt=""><figcaption></figcaption></figure>

#### WhatsApp

Create and launch WhatsApp campaigns with custom templates designed for WhatsApp-based interactions. Build targeted messaging campaigns that reach customers directly on their preferred platform

<figure><img src="/files/dBkbEoPqXbhOcRRYIaBJ" alt=""><figcaption><p>Whatsapp Templates</p></figcaption></figure>

<figure><img src="/files/24QNgsIki5u1BjBo7FWH" alt=""><figcaption><p>Whatsapp Campaigns</p></figcaption></figure>


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