Configuration

The Configuration section provides the core tools for building and managing AI-powered customer engagement systems. This section contains the primary components required to create automated workflows, AI agents, and communication channels.

Core Components

Agents

Create AI-powered conversational assistants with unique personalities, custom knowledge bases, and intelligent response logic that handle customer interactions naturally and effectively.Create embeddable chat interfaces for your website with customizable styling, branding, and interactive features that match your brand perfectly.

Flows

Automated conversation workflows that define interaction patterns and guide AI agents through customer engagement processes.

Forms

Data collection forms and custom attribute definitions for capturing and structuring customer information.

Tools

Specialized utilities including GPT processors for content generation and API integrations for external service connections.

Channels

Communication pathway management for WhatsApp, Instagram, and custom API channels that handle triggers and conversation routing.

Widget

Create embeddable chat interfaces for your website with customizable styling, branding, and interactive features that match your brand perfectly.