# General Support

## Our support options

We provide the following support options:

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Email Support</strong></td><td>Hit us up at <a href="mailto:support@angoor.ai">support@angoor.ai</a> and will reach out to you ASAP.</td><td><a href="mailto:support@angoor.ai">mailto:support@angoor.ai</a></td></tr><tr><td><strong>Enterprise Support</strong></td><td>Get end-to-end 24/7 support from our engineering team when you opt for an Enterprise plan.</td><td></td></tr><tr><td><strong>Slack Community</strong></td><td>Join our group of visionary users to exchange notes and submit tickets on our #support channel</td><td></td></tr></tbody></table>

{% hint style="info" %}
For the best support and response times, we highly urge our enterprise clients to contact us through their dedicated support channels.
{% endhint %}

## Feature Request and Bug Reports

One can raise feature requests and bug reports at the respective links

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Submit Feature Requests</strong></td><td>Submit feature requests to build the future roadmap of Angoor.</td><td><a href="mailto:support@angoor.ai">mailto:support@angoor.ai</a></td></tr><tr><td><strong>Raise Bug Reports</strong></td><td>Report any issues encountered while using Angoor to help us improve the platform</td><td></td></tr></tbody></table>


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