Instagram

The Instagram tab under Interactions helps teams efficiently manage engagement across posts by tracking, reviewing, and replying to user comments. It brings all your Instagram post metrics and conversations into a single, actionable view.

Post Overview Table

This section lists all published Instagram posts for the connected account with key engagement metrics.

  • Post Preview: Thumbnail and caption preview for quick identification

  • Publishing Date: Timestamp of when the post went live

  • Likes: Total likes received

  • Comments: Total comment count

  • Shares: Number of times the post was shared

  • Follows: Follows generated from the post

View Post Details

Clicking on any row opens the detailed view of the post along with comment interactions.

Comments Tab

This is where your team can engage directly with users commenting on posts.

  • View all comments in a chronological thread.

  • Reply to comments using the rich text input field at the bottom.

  • Use filters to narrow down comments by date, text, or username.

  • A post preview appears on the right for quick reference

Metrics Tab

This section displays a focused breakdown of engagement on that post:

  • Total Likes, Comments, Shares, and Follows gained.

These metrics mirror the numbers from the All Posts view, but isolate them per post.

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