> For the complete documentation index, see [llms.txt](https://angoor-ai.gitbook.io/angoor-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://angoor-ai.gitbook.io/angoor-ai/basics/markdown/facebook-messenger.md).

# Facebook/Messenger

The Facebook tab in Interactions brings all your page post insights into a single, actionable view. From tracking engagement to responding to comments, it helps your team manage brand activity on Facebook—without switching tabs or tools.

## All Posts View

This is the default screen when you enter the Facebook tab. It lists all posts published from your connected Facebook page, along with key performance indicators.

* **Post**: A thumbnail with post content preview and location.
* **Publishing Date**: Timestamp of when the post was published.
* **Likes, Comments, Shares, Follows**: Engagement metrics at a glance.

<figure><img src="/files/Kr9zKtApCAXgUvLcxGwz" alt=""><figcaption></figcaption></figure>

> Use this view to quickly assess what content is performing well, and which posts need follow-up or boosting.

## Post Details View

Clicking any post opens a detailed view with two tabs: **Comments** and **Metrics**.

### **Comments Tab**

This is where your team can engage directly with users commenting on posts.

* View all comments in a chronological thread.
* Reply to comments using the rich text input field at the bottom.
* Use filters to narrow down comments by **date**, **text**, or **username**.
* A post preview appears on the right for quick reference.

> Agents can reply as the brand page, maintaining tone and context.

<figure><img src="/files/d5IWCO0WAxSXzaNpbnA1" alt=""><figcaption></figcaption></figure>

### **Metrics Tab**

This section displays a focused breakdown of engagement on that post:

* Total **Likes**, **Comments**, **Shares**, and **Follows** gained.

These metrics mirror the numbers from the All Posts view, but isolate them per post.