# Facebook/Messenger

The Facebook tab in Interactions brings all your page post insights into a single, actionable view. From tracking engagement to responding to comments, it helps your team manage brand activity on Facebook—without switching tabs or tools.

## All Posts View

This is the default screen when you enter the Facebook tab. It lists all posts published from your connected Facebook page, along with key performance indicators.

* **Post**: A thumbnail with post content preview and location.
* **Publishing Date**: Timestamp of when the post was published.
* **Likes, Comments, Shares, Follows**: Engagement metrics at a glance.

<figure><img src="/files/Kr9zKtApCAXgUvLcxGwz" alt=""><figcaption></figcaption></figure>

> Use this view to quickly assess what content is performing well, and which posts need follow-up or boosting.

## Post Details View

Clicking any post opens a detailed view with two tabs: **Comments** and **Metrics**.

### **Comments Tab**

This is where your team can engage directly with users commenting on posts.

* View all comments in a chronological thread.
* Reply to comments using the rich text input field at the bottom.
* Use filters to narrow down comments by **date**, **text**, or **username**.
* A post preview appears on the right for quick reference.

> Agents can reply as the brand page, maintaining tone and context.

<figure><img src="/files/d5IWCO0WAxSXzaNpbnA1" alt=""><figcaption></figcaption></figure>

### **Metrics Tab**

This section displays a focused breakdown of engagement on that post:

* Total **Likes**, **Comments**, **Shares**, and **Follows** gained.

These metrics mirror the numbers from the All Posts view, but isolate them per post.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
