All Users

The All Users section provides comprehensive user management capabilities for administrators to track, organize, and manage user data across your angoor.ai workspace. This feature enables administrators to monitor user activity, maintain detailed user profiles, and organize users into groups for targeted communication and analysis.

All Users Dashboard

The main dashboard displays user information in a structured table format with comprehensive user tracking:

• User ID: Unique system identifier for each user account.

• Name: User's full name.

• Phone Number: Contact information for direct communication.

• Primary Channel: Preferred communication method (WhatsApp, Email, etc).

• Source: Data origin tracking (Internal, Import, Third-party integration).

• Last Activity: Most recent user engagement or modification date.

User Profile Management

Clicking any user opens a comprehensive profile view with detailed activity tracking and communication history. The profile includes conversation logs, media file attachments, and previously created tickets and notes related to the user.

Adding Users

Manual User Creation

Step 1: Define User Data — Configure user profile fields including name, contact information (WhatsApp, Instagram, Email), and communication preferences. The system supports multiple contact methods for comprehensive user outreach.

Step 2: Select User Groups — Assign users to existing groups or create new categorizations for organizational purposes and targeted communications.

Importing by CSV file

Step 1: Connect Data — Upload CSV or Excel files containing user information, or integrate with third-party platforms for seamless data import.

Step 2: Define Data — Map imported columns to system fields, configure data types, and add descriptive information for each data point. The system displays live preview of imported data structure.

There should be at least one column must have a data type of Full Name or First Name and at least one column must be a contact identifier (Phone, Email, Instagram, etc.)

Step 3: Metadata — Add group name, description, and organizational tags. Configure form attachments and specify whether to create additional user groups from imported data.

Fields other than Name , First name and Identifiers (Phone, Email, Instagram, etc.) lose all their respective data if a form is not created.

Step 4: Preview — Review final data structure and user group configuration before saving.

Import CSV functionality creates user groups rather than individual users. Use the Creating User Groups process below for bulk user import.